When your phone is ringing and you answer it, the first thing you say is "Hello".

The other person on the phone will usually say something like: "Is John there?" or "May I speak with John?"

If John is not home, you respond: "No, I'm sorry, John isn't here. Can I take a message?"

If John is home, you would reply, "Yes, hold on a minute and I will get him for you." or "Yes, please wait a minute."

Hope this helps you have a little more confidence when you have to answer the telephone in English.

Good luck!

~Missy